1. Reservation Application

• Enter the required information such as pick up date and number of people into the reservation form and submit.

2. Reservation Confirmation

• You will receive an email indicating that your reservation has been received
  (automatic transmission email).
• You will later receive an invoice from CITY CAB TOKYO/PayPal to provide payment information.
• Please follow the guidance of the invoice to complete payment procedures.

3. Reservation Establishment

• Your reservation will be established once payment has been confirmed.
• You will receive a reservation establishment email.

4. Final Information

• You will receive a final information email about the assigned driver and your reservation.

1. Cancellation Application

• You can cancel your reservation by accessing the URL in the reservation confirmation email sent by CITY CAB TOKYO, and navigating to the designated page.

2. Cancellation Confirmation

• You will receive an email to inform you that cancellation is completed. (automatic transmission email)

3. Settlement Information

• You will receive an email from CITY CAB TOKYO/PayPal containing settlement information.

1. Changes before Payment

• After cancelling the original reservation, please make another reservation.

2. Changes after Payment

• Please contact CITY CAB TOKYO.